FAQs

To guarantee consumer safety, our products are inspected by internationally renowned companies like Apave, Ostrava-Radvanice, and Standards Technical Services (SGS).

There is no warranty available for these products. We advise you to inspect them carefully to ensure they meet your expectations.

You can follow our social media accounts for updates from our team. Additionally, you can share your email address, and we will personally notify you when the products are restocked.

Yes, along with domestic shipping, we also offer international shipping.

After placing your order we will send you a confirmation email, and from there you can track your order

Normally, it takes nearly a week to arrive at your doorstep.

Normally, it takes nearly a week to arrive at your doorstep.

You can change the product within a week of its delivery date. We also ensure a refund policy for our customers but the amount will be reimbursed excluding our shipping amount.

You can send the image of the product(s) with the receipt to our customer support team. They will address the issue.

Trekkers scrutinise the products effectively before packing any order. In case you have received a damaged product, you can send it back to us so we can replace it with a new one.

We accept money transfers via credit card, debit card, and PayPal. However, cash on delivery (COD) is not available at this time.

Yes, you can cancel or amend your order within a few hours after placing your order. But if the product has shown the status of dispatch you can’t amend it.

We are committed to addressing our customers’ concerns. Feel free to contact us at support@trekkerspk.com.

We are an online store site, we don’t have any physical stores. All our products are displayed on our online site, and you can order from there.

Of course, Trekkers do offer discounts, promotions, and coupons to our customers be it on special occasions or out of any festivity.

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